Insights Room
Klapton Insights
Agile & Responsive
Portfolio Diversification: How we can use Data to shape Smarter Strategy
By Thelma Phiri – P&C Facultative Underwriter Portfolio Diversification: How we can use Data to shape Smarter Strategy Introduction In today’s rapidly shifting risk environment, portfolio
Good Customer service; A Must Have for Reinsurance Firms
By Vainess Banda – Claims Manager Good Customer service; A Must Have for Reinsurance Firms A few days ago, a
Klapton Re’s Own Observations and Experience From The Recent Renewal Cycle
By The Underwriting Department Klapton Re – January 2026 Renewal Market Note The January 2026 renewal season reflects a reinsurance
Warranty vs Recommendation
By Dumisani Dlamini – Head of Claims Warranty Vs Recommendation Many people often confuse the two to mean one and the same thing
Know Your Customer/Business – Why It Matters!
By Joan Bwalya, Head of Governance, Risk and Compliance Know Your Customer/Business – Why It Matters! Ever wondered what all
Why Digital Public Infrastructure Matters for Zambia and Its Insurance Sector
By BRIAN NAWA SIYWA – FINANCIAL AND MANAGEMENT ACCOUNTANT Zambia’s push for stronger fiscal transparency and efficient public services depends
The Strategic Role of Credit Control in Insurance & Reinsurance under IFRS 17
By Abigail Nkhata – Assistant Credit Controller IFRS 17, insurance contract standard, became effective on 1 January 2023, replacing IFRS
2025 Economic Review: The Kwacha, Inflation & Monetary Policy
By Charisa Mulenga As we wrap up 2025, Zambia’s economy tells a story of steady improvement. It hasn’t been a
A New Era For Zambia’s Reinsurance Sector: Pensions and Insurance Authority Regulatory Update
By KlaptonRe Zambia’s insurance and reinsurance industry is experiencing one of its most significant shifts in recent years. The release
The Claims Management Function
By Dumisani Dlamini Head of Claims – KlaptonRe The claims management function refers to the end-to-end process of handling, assessing,
Finding Balance in the Fast-Paced Corporate World
By Deborah Mafu Jilowa In the fast-paced corporate world, it’s easy to get caught up in constant work without taking
Developing Human Capital in the Age of Technological Disruption
By Aaron Machaliwa In an era of disruptive technological advancements, are organizations developing their human capital at the pace at