Insights Room

By Dumisani Dlamini Head of Claims – KlaptonRe The claims management function refers to the end-to-end process of handling, assessing, and resolving claims submitted by

By Deborah Mafu Jilowa In the fast-paced corporate world, it’s easy to get caught up in constant work without taking time for yourself. Over time,

By Aaron Machaliwa In an era of disruptive technological advancements, are organizations developing their human capital at the pace at which technology is advancing? Recent

By Pious Ngolwe INTRODUCTION Industrial Special Risk (ISR) insurance policies are essential for businesses that manage substantial, high-value assets. These policies are designed to protect

By Dean Simuchimba The 2023/24 farming season was one of the worst experienced in the Sub Saharan African region for rain-fed agricultural crops due to

By Klapton Re Claims Department The Impact of Climate Change on Reinsurance Claims Climate change is no longer something we expect to happen far in

By Danny Joffe It has become common in primary insurance policies for Insurers to insert what we call “pay as paid” clauses. This often occurs

There is a wave of excitement among players in the insurance industry in Zambia over the announcement of the inaugural Insurtech conference to be held

One of the strongest guidelines we have when determining cover for claims, as claims administrators or even the more senior executives of insurers, is the

Poultry is a sub-sector of the livestock enterprise that largely comprises rearing of birds for consumption of their meat or by-products like eggs. Although poultry

By Daisy Siwawa – Claims Manager In today’s world of Artificial Intelligence (chat GPT and similar platforms In the reinsurance industry, the handling of claims

In today’s world of Artificial Intelligence (chat GPT and similar platforms reached 100 million users in three months of being rolled out to the public