Insights Room
Klapton Insights
Agile & Responsive

Climate Risk and Reinsurance: Is Zambia Ready for Future Disasters?
By Alick Mwale, P&C Facultative Underwriter Climate Risk and Reinsurance: Is Zambia Ready for Future Disasters? Climate change is increasingly

Claims Leakage
By Vainess Mwale – Claims Manager Claims leakage is rarely the result of one major oversight, it is often the accumulation

Zambia Inflation Update – February 2026
By Aaron Machaliwa – Accounts and Treasury Officer Zambia’s annual inflation declined to 7.5% in February 2026 from 9.4% in January,

The Data That Launched a Thousand Decisions
By Chipo Nyankunzu – Data Analyst Introduction The phrase “the face that launched a thousand ships,” originating from the story of

Understanding the Retroactive Date in Reinsurance: Why It Matters in Claims?
By Vainess Banda – Claims Manager Understanding the Retroactive Date in Reinsurance: Why It Matters in Claims? In reinsurance and insurance

Portfolio Diversification: How we can use Data to shape Smarter Strategy
By Thelma Phiri – P&C Facultative Underwriter Portfolio Diversification: How we can use Data to shape Smarter Strategy Introduction In today’s rapidly shifting risk environment, portfolio

Good Customer service; A Must Have for Reinsurance Firms
By Vainess Banda – Claims Manager Good Customer service; A Must Have for Reinsurance Firms A few days ago, a

Klapton Re’s Own Observations and Experience From The Recent Renewal Cycle
By The Underwriting Department Klapton Re – January 2026 Renewal Market Note The January 2026 renewal season reflects a reinsurance

Warranty vs Recommendation
By Dumisani Dlamini – Head of Claims Warranty Vs Recommendation Many people often confuse the two to mean one and the same thing

Know Your Customer/Business – Why It Matters!
By Joan Bwalya, Head of Governance, Risk and Compliance Know Your Customer/Business – Why It Matters! Ever wondered what all

Why Digital Public Infrastructure Matters for Zambia and Its Insurance Sector
By BRIAN NAWA SIYWA – FINANCIAL AND MANAGEMENT ACCOUNTANT Zambia’s push for stronger fiscal transparency and efficient public services depends

The Strategic Role of Credit Control in Insurance & Reinsurance under IFRS 17
By Abigail Nkhata – Assistant Credit Controller IFRS 17, insurance contract standard, became effective on 1 January 2023, replacing IFRS
