Insight - KlaptonRe

Good Customer service; A Must Have for Reinsurance Firms

By Vainess Banda – Claims Manager Good Customer service; A Must Have for Reinsurance Firms A few days ago, a […]

By The Underwriting Department Klapton Re – January 2026 Renewal Market Note The January 2026 renewal season reflects a reinsurance

By Dumisani Dlamini – Head of Claims Warranty Vs Recommendation Many people often confuse the two to mean one and the same thing

By Joan Bwalya, Head of Governance, Risk and Compliance Know Your Customer/Business – Why It Matters! Ever wondered what all

By BRIAN NAWA SIYWA – FINANCIAL AND MANAGEMENT ACCOUNTANT Zambia’s push for stronger fiscal transparency and efficient public services depends

By Abigail Nkhata – Assistant Credit Controller IFRS 17, insurance contract standard, became effective on 1 January 2023, replacing IFRS

By Charisa Mulenga As we wrap up 2025, Zambia’s economy tells a story of steady improvement. It hasn’t been a

By KlaptonRe Zambia’s insurance and reinsurance industry is experiencing one of its most significant shifts in recent years. The release

By Dumisani Dlamini Head of Claims – KlaptonRe The claims management function refers to the end-to-end process of handling, assessing,

By Deborah Mafu Jilowa In the fast-paced corporate world, it’s easy to get caught up in constant work without taking