Corporate & Investors
Our Partners
Our partnership with Klapton business Hubs gives us the capability and efficient extension of operations into the various regions in Africa and Asia.
Equipped with connectivity to Klapton Re SICS system, the business with our Hubs is in real-time for all processing of claims and transactions in all regions of activity, solely ceding business into Klapton Re.
We believe in ‘Togetherness’ as one of our core values and business strategy for sustained growth and profitability. Klapton, therefore, thrives through engagements with associations and memberships, including the following organisations:
Stronger Together
Klapton Summary Financials
Key Numbers for 2023
Total Equity
August 2023
GWP
August 2023
Annual Reports
Ratings
Moody's
Caa2 with a stable outlook.
GCR
International: CCC (outlook stable) National: BB (ZM) (outlook stable)
Demotech
S, Substancial
Corporate Social Responsibility
Klapton Re holds our Corporate Social Responsibility dear to the heart of our existence, in line with one of our key strategic objectives of being an excellent corporate citizen in every region that we choose to operate.
Other than letting our customers experience our relevance for business growth and reliable long-term partnership, we aim to ensure significance in showing good corporate citizenship through applying the triple “P” concept (People, Planet and Profits).
PEOPLE
We value health and wellness of all citizens; we value family and the welfare of the home (the basic unit of every economy). It is our strong belief that what we do at Klapton has a direct impact on the recovery from calamity that impacts the homes, through the security to our cedants that service many businesses and employers, or direct citizens. Making a lasting impact on communities and people’s lives is an expression of our values in action and something we care deeply.
- We chose to demonstrate our commitment by attaching to programmes that support education and children.
- We also ensure that our staff at Klapton Re are supported in Education, Skills training, with Conditions of Service that foster development both at household level and personal growth.
PLANET
We value the environment and recognise that the future of the globe and its continued existence is the responsibility of all well-meaning citizens. We, therefore, ascribe to support.
- Tree planting and pollution reduction programmes
- Wildlife conservation
PROFITS
We uphold corporate governance ethics to the highest level. We believe in the honest and clear transparent creation of wealth, with a commitment to abide by all land regulations in our quest to make our rightful profits for the benefit of all stakeholders. Klapton Re’s growth and improved performance increase our economic contribution through taxes, investments and CRS activities.
Access to Information
One of Klapton Re’s critical success factors is our customers aligned to its vision and mission. Our commitment and promise is to ensure that customers are treated fairly, and all matters relating to the business transacting is done professionally and transparently that fosters;
TRUST
CONFIDENCE
SECURITY AND CONFIDENTIALITY
When it comes to claims service, our philosophy is driven by a concise framework to guide claims are handling and timely settlement and the application of fairness, equitable and objective claims handling principles in line with ‘Treating Customers Fairly’.
Quality of Service is our assurance to our customers by employing the best trained and qualified staff equipped with the best system and tools necessary to satisfy your needs. For any deficiencies and dissatisfaction, we have procedures in place to ensure that prompt resolution is achieved.
Our ICT and software management is a top priority, with up to date systems monitored by highly trained experts to sure the security of private data.
Transparency remains the cornerstone of all our activities. Klapton Reinsurance Limited is committed to fighting fraud, corruption, theft, and other irregularities within the organisation, whether the perpetrators are internal or external. While whistleblowing is considered an essential component in this fight, Klapton Reinsurance Limited also understands the need to protect these whistle-blowers. We, therefore, invite the staff and the public to come forward regarding any suspicious activities.
